At 20phsky, your personal data is treated with the same care we put into every game on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
This Privacy Policy ("Policy") describes how 20phsky ("the Company," "we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you," "Player," or "User") who access and use the 20phsky online gaming platform at 20phsky.app (the "Platform").
20phsky is committed to protecting the privacy and personal data of all players, particularly in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC).
By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
For the purposes of the Data Privacy Act of 2012 and this Policy, 20phsky acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. This means 20phsky determines the purposes and means of processing your personal information.
Where 20phsky engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or cloud hosting services), those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with 20phsky's instructions and this Policy.
For any privacy-related enquiries, requests, or complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
20phsky collects the following categories of personal data in connection with your use of the Platform:
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Full name, date of birth, government ID | Yes – for KYC |
| Contact | Email, mobile number, address | Yes – for account |
| Financial | GCash number, bank details, transactions | Yes – for payments |
| Technical | IP address, device info, session logs | Automatic |
| Communications | Chat logs, emails, feedback | When you contact us |
20phsky collects personal data through the following means:
20phsky processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, 20phsky processes your personal data on the following legal grounds:
20phsky may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
20phsky retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | AML / regulatory compliance |
| Transaction records | 5 years from transaction date | Financial regulations |
| KYC documents | 5 years after account closure | PAGCOR / AML requirements |
| Support communications | 3 years from last interaction | Dispute resolution |
| Technical / session logs | 12 months | Security monitoring |
| Marketing preferences | Until consent withdrawn | Consent-based processing |
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
20phsky implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 20phsky takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect your account has been compromised, please contact our support team immediately.
20phsky uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyse usage patterns. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the 20phsky Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 20phsky:
Know what personal data we collect, why we collect it, and how it is used — as described in this Policy.
Request a copy of the personal data 20phsky holds about you, including how it has been processed.
Request correction of inaccurate or incomplete personal data in your 20phsky account.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Object to processing of your data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing your request to protect against unauthorised access.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 20phsky Platform is strictly intended for adults aged 21 years and older in accordance with Philippine gaming regulations. 20phsky does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposits made, in accordance with our Terms & Conditions.
Some of 20phsky's third-party service providers — including cloud hosting, KYC verification, and analytics partners — may process your personal data outside of the Philippines. Where such transfers occur, 20phsky ensures that appropriate safeguards are in place to protect your data, including:
20phsky reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the 20phsky Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 20phsky, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your privacy concern.
Six ways we keep your data safe on the 20phsky Platform.
Every connection to 20phsky is secured with bank-grade SSL encryption, keeping your personal and financial data safe in transit.
20phsky processes all player data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012.
Your personal information is never sold, rented, or traded to third parties for their own marketing or commercial use — ever.
20phsky has a designated Data Protection Officer who oversees all privacy matters and handles your data rights requests promptly.
Real-time fraud detection and identity verification protect your account and the integrity of the 20phsky Platform 24/7.
Access, correct, delete, or port your data at any time. 20phsky responds to all verified data rights requests within 30 days.
Your privacy is protected, your data is secure, and your rights are respected. Join thousands of Filipino players who trust 20phsky for fair, fast, and safe online gaming.
🔞 Must be 21 or older. Please gamble responsibly.